Dear Blizz: Make me a moderator
Make me a moderator. No, really. I mean it.
We don’t need real names to weed out the trolls. We all know that isn’t going to work. Look:
- Trolls still be trollin’.
- This will force valued posters away, which is a sad loss for the community.
- Some have already quit, and that makes me sad.
- If the bosses can’t see the potential for bad stuff happening, they’re idiots.
- We play this game for INTERNET DRAGONS, not to be Bob Smith the Warlock.
But since there are, MANY bloggers expanding on these, so I won’t go into my feelings at length. What I will say is this:
We don’t need real names to restore civility on the forums.
What we NEED is more people to stomp on the pointless/nasty posts that make the forums horrible.
That’s all. It’s that simple.
Trolls be trollin’. Real names won’t sort that out. That’s crazy talk. What we NEED is people to stomp on the troll posts, the rubbish, the spam, the bots, the abuse, the negative.
And I’m more than willing to put on my stomping boots and lend a hand. Here’s a visual aid!

Keeva’s note: I figure when Real ID is in full swing, everyone will
be able to find my embarrassing photos, so I’m getting in first.
TADA! Wellies.
I have written to Blizzard a number of times with forum issues, and asked if there is a way that I could “help” with moderating my realm forums. Either they don’t have enough moderators on the job (to be able to keep an eye on everything), or the current system isn’t working. How does it work, anyway? If I flag a post, does it ping a mod? Do you need 10 flags before it pings a mod? Do you need 10 of a single poster’s offensive posts to be flagged before it pings a mod? I genuinely wanted to know about moderation, how it worked, and if I could help to improve it. I never got an answer.
I don’t even know how to get a mod’s attention on the forums (the biohazard flag doesn’t seem to do anything), so I usually just email Blizzard direct – which is very effective, I must say – but this just highlights the fact that moderation on the forums seems very hit and miss, and that if you want something done, you have to tug on someone’s sleeve and ask for help directly.
Will the new system of downranking mean that mods will be stepping into all low-ranked threads to see if there’s bad stuff going on, without the need to flag posts?
How many forum mods do we have? How often are they watching? Do they watch all the time, or do a sweep once a week? Is there one for each realm, or only a handful, responsible for all of them?
There’s just so much rubbish on the forums, it’s not surprising that it’s hard to keep up with it all.
Let us self-moderate
The solution is simple though. Blizzard – allow us to self-moderate. Take a leaf out of WoW.com’s books – have the terrible posts greyed out by downranking them. You’ve already said you’re going in that direction anyway – we don’t need real names on top of that. Let us help keep our community neat and tidy. Let us grey out all the rubbish. Nice bright blue posts are the valuable ones, and dark grey (almost black and illegible) for the trolls or the pointless posts. It really is that simple.
Reporting posts is fairly time-consuming (and paying enough moderators to clean them all up must be prohibitive, I’m guessing). Downranking posts is EEEEEEEEEEASY. Click, done. Relegated to the junk pile, or raised up as a shining beacon of WoW-wisdom.
Let the community look after the community. Put on a few more “real” moderators, but let us all do the bulk of it.
I’ll clean up this town, one malicious post at a time.
RARRRR! *stomp stomp stomp*
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This entry was posted by Keeva on July 9, 2010 at 3:01 PM, and is filed under Changes, Community. Follow any responses to this post through RSS 2.0. You can leave a response or trackback from your own site. Comment Policy - Comments are welcome! I don't mind at all if you disagree with what I have to say here, provided that a) you are civil about it, and b) you do not try to dictate what I should or shouldn't be writing on my blog. This is my corner of the web, and I reserve the right to edit or delete comments that I deem to be offensive. |



My name is Emma and I live in Australia. I’ve been gaming on and off since I was about 11. I won’t tell you exactly how long ago that was, let’s just say long enough.
about 1 year ago
I support them forum-stomping boots.
Shayzani´s last blog ..All good things…
about 1 year ago
RARRRRRRR!
I’m giggling madly to myself as I imagine myself in Godzilla-like proportions, bellowing and crushing small towns under my feet.
RUN, TROLLS. RUN!!
about 1 year ago
It’s not about trolls dear.
about 1 year ago
I know that, you know that.. but Blizzard is telling us that this move is because of all the trolls on the forums – we need to out them and show their real names so they’ll stop making the forums such a bad place to visit.
There are much better ways to do that, without sacrificing privacy.
Do you like my boots?
about 1 year ago
I’ll troll your blog name or no name!
It won’t stop me!
about 1 year ago
Stalker! Stalker!
about 1 year ago
Says you.
Stalking me everywhere.
about 1 year ago
If you haven’t seen it yet:
http://www.worldofwarcraft.com/info/items/tinfoilhat.xml
Oops, sorry, looks like we’re all fear-mongers and conspiracy theorists. There’s no way our real names attached to a game filled with conflict could ever have any negative impact on our lives. How silly of us to think that.
I don’t think Blizzard’s ever offended me so completely with a single page before – until I realized it was from 2007. Thank goodness.
about 1 year ago
That’s from back when the Armory was being released, I think.
If it was just being created now, I’d be pretty livid, it would be very insulting!
about 1 year ago
Oh so in RL you are a hunter O_o
Self-moderation works OK in Wikipedia for example. So I am +1 here but I do not think Blizzard will go this way because it requires them to change their mindset and it is dramatically hard for big rich companies.
about 1 year ago
OMG I love the pic! You look kick ass in those boots! Heck if I was a troll I’d be scared!
Keredria´s last blog ..The only good thing about the Real ID changes 
about 1 year ago
Intimidating, yes?
about 1 year ago
I think that was taken during the Great Lice Scare of 2010. I was probably about to go muck out the chicken pen and put in fresh hay.
I like to give the illusion that I do laboury-things.
about 1 year ago
Wow, you look a lot like the actress Sandra Bullock.
about 1 year ago
Thanks.. that’s a huge compliment!
about 1 year ago
Love the boots!! Used to have some very similar . . .
about 1 year ago
Agreed, all around.
Love the dog!!
about 1 year ago
Don’t you love it when dogs sit in that lazy way with one leg folded underneath like that. Come on dog would it be too much to pose in this picture as a creature of regal dignity?
Also… I agree, good post.
about 1 year ago
My name is Averna, and I approve this message.
Averna´s last blog ..RealID More like LolID
about 1 year ago
I do like the downranking idea quite a bit.
Or, you could just do some stomping with those boots. You could have your own line, “Keeva’s Troll Squishers”.
about 1 year ago
In case you haven’t heard yet:
http://forums.worldofwarcraft.com/thread.html?topicId=25968987278&sid=1
Oh, and that downraking idea? Was apparently already baked into the new forums — just that nobody noticed in all the furor over RealID.
about 1 year ago
I think you have just started in me a gumboot fetish that may last a lifetime
Gnomeaggedon´s last blog ..As a dodgy old magician with more illusion than power… 
about 1 year ago
Kevin: oh, I knew about the downranking – I mentioned it in this post actually – “You’ve already said you’re going in that direction anyway”. But as “the boyfriend” said – this real names thing wasn’t REALLY to stop the trolls – it’s because they want to integrate with social media more and more. The trolls thing is just a facade.
Quote stolen from Gnomeaggedon’s post:
“But rest assured that I will never take anything they say at simple face value ever again, and nor should you. With their claim that “this is just to de-troll the forums!”, they insulted my intelligence. I don’t like that.”
I probably should have clarified in my post that I know it’s not REALLY about the trolls.
Regardless, I’d still like to help with the troll problem, and while self-moderating isn’t perfect, I think it will go a long way to help.
Those biohazard symbols make you choose categories and then write out a reason – you can’t just hit a button that says “flag”, you have to explain it. I wouldn’t be surprised if most people don’t bother to report posts because it’s annoying and time consuming.
So I’m looking forward to seeing what they’re doing with the voting up/down thing, and whether it does come close to Wow.com’s method, which makes it super easy for people to blank out the idiots and push up the intelligent, insightful posts.
Gnome: Ha! What is it about gnomes, I swear they’re all a bit creepy (still love them though). You stay away from my boots! Besides, I don’t want to accidentally squish you underfoot.
Now I have this image in my head of a gnome clinging to my boot as I walk around, shaking my leg..
about 1 year ago
Like ummm… That stuff that sticks to your boots in the paddocks and the smell just won’t go away… Like flies stick to shhhh I will mind my language in someone else’s home
Gnomeaggedon´s last blog ..As a dodgy old magician with more illusion than power… 
about 1 year ago
My dog loves that. One day she was wandering around in the back paddock, and I called her back up to go back to the house. She ran up to me, and as she ran up, I was thinking, “…why is she.. green?”
“AHHHHHHH!!!!”